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🔒 Privacy Policy

Last updated: January 2025

1. Data We Collect

  • Account Data: Name, email, password (encrypted)
  • Company Data: Company name, commercial registration, address
  • Payment Data: We do not store card data — processed via Paymob
  • Automatic Data: IP, browser, pages visited

2. How We Use Your Data

  • Operating the service and generating requested proposals
  • Managing accounts and payments
  • Improving the service and fixing bugs
  • Legal and regulatory compliance

3. Data Sharing

✅ We do not sell your personal data to any third party.
  • Service Providers: Paymob, hosting services — under confidentiality agreements
  • Anthropic: Proposal text is processed via Claude API
  • Legal Authorities: Upon legal request or court order

4. Security & Protection

  • SSL/TLS encryption for all communications
  • Password encryption using PBKDF2 algorithm
  • Multiple firewalls for the database
  • Daily encrypted backups

5. Your Rights

  • Access: Request a copy of your data
  • Correction: Modify inaccurate data
  • Deletion: Request permanent account deletion
  • Portability: Receive your data in a readable format

6. Contact Us

For inquiries: support@tender-gov.com

Response time: Within 48 business hours

Location: Kingdom of Saudi Arabia