🔒 Privacy Policy

• Account Data: Name, email, password (encrypted)
• Company Data: Company name, commercial registration, address
• Payment Data: We do not store card data. Payments are processed by Paymob (SAR) or Paddle (USD)
• Automatic Data: IP, browser, pages visited
• Free trial data: A trial identifier stored in a cookie (sp_trial_id), a simplified device fingerprint and the IP address, used only to prevent abuse of the free trial

• Operating the service and generating requested proposals
• Managing accounts and payments
• Improving the service and fixing bugs
• Legal and regulatory compliance

• Paymob: SAR payment processing
• Paddle: USD payment processing, acting as Merchant of Record
• Anthropic: Proposal text is processed via the Claude API for text generation
• Resend: Transactional email delivery (invoices, password resets)
• Vercel: Hosting
• Neon: Database
• Published reviews: Reviews you choose to publish appear under the name you registered
• Legal Authorities: Upon legal request or court order

• SSL/TLS encryption for all communications
• Password encryption using PBKDF2 algorithm
• Multiple firewalls for the database
• Daily encrypted backups

• Access: Request a copy of your data
• Correction: Modify inaccurate data
• Deletion: Request permanent account deletion
• Portability: Receive your data in a readable format

Data controller: KHALAF ALHARBI (Ataa AI)

Address: 4749 Al Ranona 4 St, Ar Ranuna Dist., Madinah 42394, Saudi Arabia

For inquiries: support@tender-gov.com

Response time: Within 48 business hours

This policy follows the Saudi Personal Data Protection Law (PDPL) and its implementing regulations.