📜 Terms of Service

These terms apply to all users. Your use of the platform constitutes acceptance of these terms as a legally binding agreement.

Ataa AI is an online platform operated by KHALAF ALHARBI under Freelancing Practitioner Certificate No. FL-442544294 issued by the Freelance Platform (activity: Websites programming and development), based in Madinah, Saudi Arabia. The platform analyzes tender documents and generates technical and financial proposals using artificial intelligence. Generated proposals are advisory and analytical and do not constitute official financial or legal advice.

Permitted:

• Legitimate commercial use
• Generating technical and financial proposals for tender submissions
• Printing and downloading proposals for professional use

Prohibited:

• Reselling proposals commercially without written permission
• Attempting to hack the platform or manipulate algorithms
• Fraudulent or misleading use

A package is a one-time, non-renewing credit purchase. There is no subscription, recurring billing, or automatic renewal. Any additional package requires a new order and explicit approval. Paymob processes the single payment securely. Refund: Full refund within 7 days of purchase, no fees.

Paddle also processes one-time payments only. Refund: Full refund within 15 days of purchase. USD payments are processed by Paddle as Merchant of Record.

Refund procedure: email support@tender-gov.com from the account email within the refund window; refunds apply only to unused credits and are returned to the original payment method.

The platform retains intellectual property rights to the platform and its algorithms. Generated proposal content belongs to the user.

These terms are governed by the laws of the Kingdom of Saudi Arabia.

Email: support@tender-gov.com · Address: 4749 Al Ranona 4 St, Ar Ranuna Dist., Madinah 42394, Saudi Arabia